You should always prioritize enhancing the guest experience using powerful communication tools like a hospitality app. The major benefit of an Airbnb welcome book is that it equips your guest with information about their stay and makes them feel looked after. What are the benefits of an Airbnb welcome book? First, let’s talk about what welcome books do for hosts. You’ll find more detail on what to include in your welcome book below. Pro tip: on Airbnb, the welcome book is different from a guidebook, which focuses entirely on local area recommendations for places to eat, drink, and things to do. How you choose to deliver your welcome book is important, because it impacts how likely it is to get read (more on this later). Some hosts choose to email a welcome book for guests to view online, while others prefer making theirs printable, keeping a copy in the rental property itself. An Airbnb welcome book, also known as a house manual, is a document that welcomes your guest to the property and gives them all the information they need for a comfortable, stress-free stay.
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